Last week we were asked what kind of questions the library staff at the National Restaurant Association answer on the member hot line...well here is what we got back.
Frequently Asked Questions:
Q: What is the annual employee turnover rate for fast food restaurants?
A: According to our latest Restaurant Industry Operations Report (2007/2008), it is 33% for salaried employees and 113% for hourly employees.
Q: How can I assess how the economic downturn is affecting restaurants?
A: We do a monthly Restaurant Performance Index that tracks the health of, and outlook for, the U.S. restaurant industry. It is done at the end of each month and the press release for it can be found at www.restaurant.org/pressroom. The release contains a link for the full report.
Q: What has the sales trend been for restaurants over the last ten years?
A: In our annual Restaurant Industry Forecast we track detailed sales for the last five years, and as well as general sales growth since 1971. (NB: For members, we would send them these charts or the entire Forecast, which is free to members.)
Q: What are current restaurant sales?
A: Our latest projections for 2009 put this number at $566 billion.
Q: How many restaurants are there in the United States?
A: Our latest projections for 2009 put it at 945,000 locations.
Q: How many fast food restaurants are there in the United States?
A: The linked files contain the latest data from BLS: Download U.S. Establishments - All Segments Download State Establishments - 1990-2008
Q: I'm starting out in the restaurant industry and need to do a business plan. Do you have a guide for how I go about doing this?
A: There are a number of books on constructing a restaurant business plan which you can find on amazon.com. You may also want to look at restaurantowner.com, which is produced by the people who publish Restaurant Startup & Growth magazine. They have a restaurant business plan template available for a fee.
Q: I’m hiring a general manager. Do you have a job description I can use?
A: There are job descriptions available in our Model Position Description publication. (NB: We will send members descriptions for free.)
Q: What is the current minimum wage? How do I calculate the tip credit?
A: The current federal minimum wage is $7.25 per hour. However, individual states may have higher minimum wages. The federal tipped employee wage is $2.13 as long as the employee will receive tips that add up to a $7.25 per hour minimum. You can find out more at www.dol.gov/esa/whd/flsa/.
Some states have a minimum wage higher than the federal government’s. There is a chart on our website that gives that information. You can find it in the “Members Only” section at http://www.restaurant.org/pdfs/government/2009_minimum_wage_increases_mw_cw.pdf?CFID=163678255&CFTOKEN=67686157
Q: What are average square foot costs for restaurants?
A: That can be found in the Restaurant Industry Operations Report.
Q: What is the restaurant share of the food dollar?
A: According to our Industry Fact Sheet, restaurants account for 48% of the food industry dollar.
Q: What is the per capita spending on food away from home?
A: In 2007, it was $1,067. (from Restaurant Spending 2007)
Q: Is tapas still popular in restaurants?
A: We did a survey of chefs to find current food trends. You can find it on our website.
Q: How dangerous is it to work in a restaurant?
A: According to the most recent Bureau of Labor Statistics, there were 4.1 nonfatal occupational injuries per 100 in 2007. By contrast, the total for all private industries was 4.2. So, eating and drinking places are safer than many other industries.
If you have a question (and you are a member of the Restaurant Association of Maryland), you can call 1-800-424-5156 and ask for the library. You'll need your member number.